How to confidently coach your staff to think more assertively and step up to seize more opportunties in just 6 weeks

Dear Manager,

If you'd like to improve your management techniques to challenge staff know the best approach to take and which words will empower and inspire your staff, then this might be the most important management training you can do this year.

Here's why:

Our “How to Coach Your Staff” business management coaching is specifically designed for busy managers – new managers with teams who are hungry to fast track their skills and development in order be become more effective managers.

And you won't just learn a lot of coaching theory.

Over 6 weeks you'll be listening and watching your lectures in your own time; actively coaching your staff and practising the theory and then debriefing LIVE with your Executive Coach in our LIVE weekly group tutorials on-line so that you complete the course feeling confident and competent in your management coaching ability.

Now, I know you're probably skeptical. There are lots of Coaching Courses around and it’s difficult to choose which is right for you. 

Unlike many other courses, we teach new managers the practical skills in how to coach their staff using everyday business examples that you can use immediately to become more effective managers.

Now any skepticism is normal and healthy so let me give you three good reasons I can back up what I claim:

Three Reasons To Believe What I Say

Reason one: Having trained close to 1000 people in business management coaching since 2002, I have sifted out the best, most actionable coaching skills that new effective managers need to know without wading through a lot of advanced skills.

Reason two: My team are experienced accredited Executive Coaches, former corporate Executives from the Public and Private sector. We've all been on the frontline and in middle and senior management  and we know the challenges you face as business managers.

Reason three:  Hundreds of managers like you are now logging on. Our Training is attracting managers from Hong Kong and Singapore,from Hobart to Brisbane and from Perth right across to New Zealand. In fact right across the Australiasian region, our site is the fastest growing on-line coach training for managers.

Here is a summary of the benefits you receive

Accessible world wide on-line
Your managers can be trained around Australia - around the world online without leaving their office That means a consistent approach to these coaching skills, no matter where they work.

Cost Effective
No flights, no accommodation, no costly time out of the office. That’s a big saving for you.

Time effective
Just 2 separate contact hours a week plus coaching and personal time. Schedule the weekly sessions as you would for any 1 hour meeting.

1 Accountability Partner trained for free
You get two managers trained in coaching techniques for the price of one. That’s remarkable value. They get access to everything you do, they get trained in effective coaching skills and their job is to keep you motivated when things get busy and provide an onsite sounding board for you to discuss ideas.

Executive Coaches with business credibility
We know the challenges you face, we’ve all been there and can help you through the real life coaching situations that every manager faces.

Live Tutorials
You get live help with your coaching challenges each week from someone who wants to see you succeed and can model the coaching behaviour for you to be effective managers, and give you insight and different perspectives.

Dedicated Tutors and tailored sessions for groups of 10 or more
If your company pays for 10 managers to go through the coach training together over 6 weeks, we’ll provide your own dedicated Faculty Coach, tailored Action Guides and private group Tutorials. This means that all conversations will be specific to your company culture and coaching challenges – very powerful. Click here for more.

Now, you're probably wondering how and why we can do all those things.

Let me explain.

As effective managers you need all the support you can get, whether you are leading a large team or a handful of staff.

I know from all my years as a manager and from consulting with small, large private and government entities, that handling staff can be complex, challenging and exhausting.

It is particularly stressful if you:

  1. have no effective coaching skills
  2. have little mentoring from your manager.

This course gives you a cost effective and timely way to quickly learn the basic business management coaching skills to add to your management tool kit so you can be an effective manager and ENJOY developing your staff with your manager skills.

All the course details with answers to the most common questions we receive, are answered in our Q&A section lower on this page.

Don't take my word for it.
Listen to what a few of our students say.

I've really enjoyed this course - learning about coaching and fine tuning my coaching skills and I've especially enjoyed the pace of the course as we moved step by step and my confidence grew.

I've been impressed very much by the professionalism of Juliette and her team of tutors and a real bonus is that it's been personally inspiring and highly motivational.

I'd recommend this course to anyone who's keen to take themselves and their staff to higher levels of achievement.

Anne Cooper:Senior Director, Direct Sales. SA.

 

Juliette, thanks for everything it’s been absolutely great!! This course has changed the way I interact with my staff and peers. One of the many changes is in my listening skills. I don’t fill the silence any more. I listen to what is being said ask questions and ensure I understand.

I no longer provide solutions or rescue people. I ask them what they could do. I ask why, how, what and invite them to tell me more.

I've been really excited by this training. It's given me a lot of personal growth so thank you all.

Robyn Williams | Reception Team Leader
Eblen Subaru SA

 

Wow. I found giving feedback the most challenging aspect of the course and I have found it easier to now give feedback using these structured methods. Juliette ran through a role play where I was to give her feedback. It gave me good understanding of what can be said to get the desired out come.

I was able to help my coachee to set a goal, and come up with options to meet the goal and then wrap up with a plan. I now feel like I am more confident in dealing with people by using the models and by using open questions to see what motivates staff & help them come up with inspiring goals.

This course will really help me be an enthusiastic team leader and use good coaching techniques rather than conventional directive management approaches.

Cheree Fenton | Environmental Scientist
Aquatic Ecologist

Warning: Do NOT buy any Coach Training
unless it meets the following 6 criteria

There are a lot of Coaching Schools to choose from so I want to give you 6 criteria or elements I believe managers should absolutely, positively have in any solution you obtain:

  1. Is it delivered in bite sized pieces so that you can absorb and practise the skills step by step? Ours is. We want to ensure that you learn by building on the skills each week. We hold your hand and give you the step by step words to get you started.
  2. Is it actionable or just a lot of theory? Coaching involves DOING. A lot of courses will give you loads of great theory but little follow through to support you back in the office. In this course, we give you effective workplace coaching assignments so you'll be coaching your staff every week, practising the new skills you have learnt.
  3. Do you get live coaching? You do on this course.  After you coach your staff you then debrief with our Faculty Coaches, who will coach you live on-line so that you learn quickly.
  4. Do you get ongoing access to materials? This course gives you LIFETIME ACCESS to the course materials so that you can revisit our membership site and watch the webinars over and over again whenever you need a refresher or simply access the reference materials you need.
  5. Do you get two for price of one? We allow you to sign up an Accountability Partner for free to go through the entire course with you so that you have someone in your organization to discuss and practise these coaching techniques with. Their job is to also keep you accountable for doing the work and committing to the sessions when your life gets busy.
  6. Can you access your coach training 24/7 and start when you want to? We know you are busy so we've structured our course around your timetable. Listen to each module in your own time each week.

You get at least 10 times your money's worth!

If you have the money, most weekend Coach Training Courses begin at around $2,500pp with little or no follow up support. You learn the theory then you're on your own.

Private 1:1 Executive Coaching sessions will cost most managers around $450/hr.

Or a 2 day in-house Coach Training course delivered at your organisation for 12 of your managers could easily begin at $8,000 plus the cost of air fares,  accommodation and 2 days out of the office for 12 people ---the costs are high.

We're not going to charge you anything like that.

Why?

Because we have structured the delivery of our course online, so that your managers can access it in bite size pieces from their offices, or their homes and we all save time and money while still focused on ensuring you can confidently and competently learn these coaching skills.

In summary, here's what you get:

All the details are in our Q&A section which follows but in summary, here's what you'll get:

If you respond right away, you pay only $1,200 $995.

PLUS you receive the following bonuses

Free bonus 1:

Listen to Module 1 absolutely FREE to ensure this style is right for you. If you haven’t done so, register now.

Free bonus 2:

When you Opt-in for Module 1, you'll also receive 6 e-mailed installments to "Coach Talk- Easy Scripts for Difficult Moments” to help you get started.

 
 

You can't lose with our 100%,
ironclad, money back guarantee

If you do not feel that our Coaching Course has given you insights, effective coaching skills, manager development and renewed confidence to coach your staff – then contact my office for a full and courteous refund.

Here's how to register right now!

Buy Now

To your success,
Juliette Robertson, Owner and Chief Trainer

P.S. If you need training approval from a senior manager, forward them a link to this page or download our Course Overview here.

P.P.S. Looking forward to you joining us soon.

 

Course Details: Frequently Asked Questions

How much Training is involved?

The full course offers 13 hours of hands on Training.

This comprises of:

  • 1 hour for Module 1: Free Introduction to Coaching (1 hour)
  • 2 hours for each of the 6 Paid Modules.(12 hours)
    • Each Module includes:
      • 1 hour Lecture by pre-recorded webinar .
      • 1 hour Live Group Coaching Tutorial by webinar for coaching and Q & A

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How much Total Time should I allocate for each Module each week including study time?

Each of the 6 Paid Modules will require between 3 - 5 hours of your time each week comprising:

  • Training: 1 hour at the beginning of every week to access and watch each weeks webinar at the website, PLUS 30 minutes to watch optional videos and review any tools on the site.
  • Tutorial: 1 hour "live" at the end of every week by webinar. Public Course: 1.30 – 2.30pm AEST (Sydney time) on Friday afternoons Private Course Tutorials arranged separately
  • 1.5 hours for each Workplace Challenge which includes 1 hour for coaching your staff each week and an optional half an hour for preparation.
  • 1.5 hours for the Personal Challenge which includes 15 minutes a day for reading.and keeping a journal.

Total commitment to the program = 31 hours including Module 1

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How do the Group Coaching Tutorials Work?

Once you register for the paid course, you can join our weekly coaching tutorials at the end of each week which you can dial into via a phone line or participate from your computer via webinar.

Sessions last up to 1 hour. Here you can ask questions and your coach will demonstrate coaching to you to help you solve your own challenges and assist with your action plans.

Coaching Tutorials are run by experienced Executive Coaches on the Faculty Team specifically chosen to assist you fast track skills.

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What is taught in each of the 7 Modules?

Module 1: “How To Coach Your Staff - 60 minute Free Introductory Training”

This Module is Free and Open to any manager interested in learning Coaching Skills – it covers:

  • The bottom line on what it will take to be a great Coach for your staff in 2009
  • The top 4 most powerful coaching questions to ask
  • The 5 most important coaching skills you need
  • The biggest mistakes managers make when trying to coach their staff
  • A step-by-step approach to begin coaching TODAY!
  • When NOT to coach!
  • Some commonly held misconceptions about Coaching
  • Key Principles every Coach abides by
  • Why now is THE time to act

Outcomes: At the end of this Module, managers will know what Executive Coaching involves. They will take away some practical steps to action and coaching questions that can help them bring out the best in their staff. They will also know the planned outcomes from the full course and the impact it could have on themselves and their staff. They will know if this course is for them.

CLICK HERE to Register for the FREE Virtual Coach Training Module One session.

Module 2 : “You the Coach - How to Set Yourself up for Coaching Success”

This module is about transitioning to leadership and personal success. This is a powerful module during which I teach you what you personally need to do to get ready to create an environment for yourself and your staff that breeds success and sees opportunities.

Outcomes: At the end of this Module, students will have done the personal planning required for moving from a traditional management perspective to transition into a leader where coaching success lies. They will have an understanding of "Emotional Intelligence"; what it means to be Coachable; what commitment to this process involves and will have decided "Who" they want to coach and "Why". They would have invited & registered an Accountability Partner to support them throughout the course.

See Accountability Partner for more details

Module 3: “Understanding Them - Coaching Tools to Uncover what Challenges and Inspires Staff”.

This module provides the tools to research what is stopping your staff from taking action and stepping up and what it will take to do so.

Outcomes: At the end of this Module, students will have conducted their initial coaching conversation with staff through researching their staff's professional interests, what challenges them and what inspires them. Students will have practised their empathic skills to become more aligned with their staff’s perspective on the current culture and their view of future opportunities. Students will receive their first coaching feedback from staff.

Module 4: “Goal Setting - How to Spotlight Inspiring Goals that Your Staff Step Up for”

In this module I teach you how to ask powerful questions that lead to inspiring goals that benefit both the organisation and the individual and how to get staff to commit to them.

Outcomes: At the end of this Module, students will have completed their second coaching session with their chosen staff member. They have learnt how to enthuse another by drawing on the strengths of their staff and how to ask powerful questions that help staff begin to visualise ideal outcomes and possibilities. Students will be using the SMART goal setting technique and use it help staff set an inspiring goal for themselves and enable them to come up with options and strategies.

Module 5: “Seizing Opportunity- How to Build Commitment and Personal Accountability in your Staff”

This is an exciting module because it requires some creativity as students encourage and guide staff to see and seize workplace opportunities to showcase their skills.

Outcomes: At the end of this Module, students will have completed their third coaching session with staff. They will have discussed strategies and options for achieving the agreed goals and have practiced their "enthusing" skills for building commitment and accountability. The staff will have committed to actions and agreed how they should be held accountable within the agreed timeframe.

Module 6: “Feedback - How to Enable Staff to Effectively Analyse Their Own Performance”.

This is a non threatening breakthrough approach for many managers who find it so difficult providing feedback. I have been told that this module alone has significantly improved the relationships and performance between managers and their staff.

Outcomes: At the end of this Module, students will have completed their fourth coaching session with staff. They will have followed up their staff on the actions agreed to, facilitated a discussion on the outcomes and conducted a self analytical Feedback session. The student would have discussed accountability regarding performance, used the tools provided and agreed next steps.

Module 7: “Becoming a Consistent Coach - How to continue to craft leaders of the future”.

The final module is about the powerful positive legacy a manager can create if they choose to embrace the coaching approach to develop their staff. It comprises strong self reflection and commitment to a new vision of themselves and a commitment to keep developing their skills.

Outcomes: At the end of this Module, students will have completed their 5th coaching session with staff and facilitated a discussion on the outcomes and conducted a self analytical Feedback session. The student would have discussed accountability regarding performance, used the tools provided and agreed next steps. But most importantly, the student will have reflected on what they have learned, and made a decision about the style of leadership and manager they want to become and the legacy they want to create for themselves by developing others.

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Do I require any special software or phone line or headset to participate?

You do not need any special software or phone line. However the following common systems requirements are recommended for fast and easy access:

PC-based attendees:
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, and Vista. A fast internet connection

Macintosh®-based attendees
Required: Mac OS® X 10.4 (Tiger®) or newer and a fast internet connection.

A USB head set is recommended for participation in tutorials. Headsets can cost around $45 and tutorial connection is free. Alternatively, you can participate by phone however your normal phone carrier costs will apply.

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What are my options if I can’t make the live tutorial?

If you cannot make a ‘live’ tutorial unfortunately you will miss out. Our Public Coaching Tutorials will not be recorded because we encourage students to share their coaching experiences which sometimes cover sensitive topics in a work environment.

Private Tutorials for companies can be recorded and made available with their permission.

80% of students attend the live tutorials so they can fast track their learning’s for the week. Do not miss them. We want you to diaries and COMMIT to these live sessions as if you were attending a face to face tutorial with your coach.

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Will I receive any feedback on the course?

Yes. After each Coaching Session, you may ask your staff to complete a short feedback form to give you some on-the-spot guidance as to what worked well for them in the session and what did not. You can choose to bring that feedback to your tutorial each week and discuss it with your tutor – or not. Your tutor will also be providing feedback and guidance based on what you choose to share at the Tutorial.

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How does the payment plan work?

You can pay for the course as a one-time up-front payment or as 2 payments (the second automatic payment is 30 days after registration).

Special offers apply throughout the year so check the “Paid Registration” tab for details.

Plus- you become a Coaching Secrets Alumnus for a lifetime and get ongoing access to re-register for the course at no additional cost. Plus, you get access to any of my other courses for 25% off!

The payments automatically come from your credit card account (Visa, MasterCard)

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What’s the first thing I should do after registering?

As soon as you get your access details to the Members Area, all students are encouraged to get familiar with the “Coaching Secrets” web site to get the most out of this training.

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Can my partner, assistant or colleague get access to the calls?

Yes, each paid registrant can invite ONE Accountability Partner to get private access to the Members Area, live trainings, Checklists and Action Guides. This person is known as your Accountability Partner because their job is to keep you motivated and help you implement the learning’s.

See: Accountability Partner

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Do I have 1-on-1 personal coaching opportunities?

Of course. Although most participants will use the group coaching tutorials, our Executive Coaches on Faculty are available to provide “coaching” and “mentoring” to you so you can become even more productive with the material  with less effort.

These 1:1 sessions are an extra fee and they occur by phone or face to face depending on your location. If you are interested, in 1:1 Executive coaching or mentoring, submit your question here.

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Is it possible to ask questions during the webinars?

No. The webinar training is pre-recorded so that it is available for you to access at the beginning of each week, . Your Tutorials are live and interactive during which you have 1 hour to discuss, ask questions and experience coaching with your Faculty Coach.

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Shall I register even if I don't actually know how coaching in business works?

Over the years I have found that about 75% of students do NOT know what Coaching means in a business environment before they get to the course.

Module 1, “An Introduction to coaching” is designed specifically to clarify what coaching is and sift the serious players from the “want to be” coaches who think it will be a free ride. It’s not. It will take work and commitment. Register for Module 1 and judge if this is right for you.

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What is the Coaching Secrets refund policy?

If the content fails to meet your expectations, we’ll refund you with only 3 questions asked … here they are:

  1. “What happened?”
  2. “What should have happened?”
  3. “How can we make it right?”

This is to give me personally, a chance to make things right for you. However, if you still want a refund after I’ve responded to your comments, you’ll get a full refund with no additional questions asked. That’s my personal guarantee.

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